Great customer service.
I've never actually done business with these folks, but hear me out.
I received a package from them addressed to someone with my first and last name. Problem is, I live in MT and the person who actually placed the order lives in the same city I used to live in, in TX.
Power Stroke Enginuities apparently shipped to the correct address. UPS forwarded the package to me 1,700 miles away.
I contacted PSE, letting them know what happened. My heart went out to the person (with my same first & last name) who had placed the oder. If I had placed an order for a very difficult part to locate, I wouldn't be happy if I didn't receive it.
After a few days, PSE was able to have UPS pick up the package. Hopefully it made it's way to the original purchaser.